Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Submit a contact form
• Purchase or trade digital assets through our platform
• Participate in surveys or promotions

The personal information we may collect includes:

• Name and contact details (email address, phone number, address)
• Username and password
• Payment information
• Transaction history
• Digital asset inventory details
• Communication preferences

1.2 Automatically Collected Data

When you visit our website or use our platform, we automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages you visit on our site
• Time and date of your visits
• Time spent on pages
• Referring website addresses
• Other browsing statistics

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Verify your identity and prevent fraud
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Send promotional communications, such as special offers or newsletters (with your consent)
• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize your experience on our platform
• Improve our marketing and promotional efforts
• Develop new products, services, features, and functionality
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

3.4 Protect Rights and Safety

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

3.5 With Your Consent

We may share your information with your consent or at your direction.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Update

You can review and update your account information by logging into your account settings.

4.2 Data Subject Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to our processing of your information
• Request restriction of processing of your personal information
• Request transfer of your personal information to you or a third party
• Withdraw consent where we are relying on consent to process your personal information

4.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@skinsmonkey.com. We may need to verify your identity before responding to your request.

4.4 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the personal information
• Whether we can achieve those purposes through other means
• The applicable legal requirements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

7. Cookie Policy

7.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

7.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

7.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. You can also delete cookies that have already been set.

Please note that disabling certain cookies may affect the functionality of our website and limit the features you can use.

8. International Data Transfers

We operate globally and may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country.

Whenever we transfer your personal information out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards:

• Using specific contracts approved for use in certain countries, which give personal information the same protection it has in those countries
• Transferring data to countries deemed to provide an adequate level of protection
• Implementing appropriate technical and organizational measures to protect your personal information

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 18 has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: